Voice AI for Public Safety, Law Enforcement & 311 | AVAIRY Solutions
Voice AI · Built by a law enforcement veteran

Voice AI and automation for public safety and local government.

We answer, triage, and route 311 and non-emergency calls for law enforcement, public safety, and city & county government — so dispatchers and staff focus on the calls that actually need them.

Book a Demo → See BlueSentry
Trusted by Westlake PD Featured on Cleveland 19 News Multilingual · 31+ languages
Live triage Non-emergency line · 440-555-0100
📞
Incoming call
Caller · 0:07
Caller
 
AI Agent Routing → Dispatch Records Code Enforcement
0% less dispatcher workload
🛡️ Fail-safe emergency routing
🗣️ Multilingual · 31+ languages
⚡ Retrained in seconds

Trusted by the agencies we serve

Avon Police Department Avon Police Department
Westlake Police Department Westlake Police Department
Athens-Clarke County Police Department Athens-Clarke County Police Department

As seen on Cleveland 19 News

Westlake PD's non-emergency line, answered by AI — powered by AVAIRY

Cleveland 19 News features the voice AI answering Westlake Police Department's non-emergency line — built and supplied by AVAIRY.

What we do

One mission: get every request to the right person, faster.

Purpose-built for law enforcement, PSAPs, 311 centers, and city & county government — not generic call-center software bent to fit.

BlueSentry

AI Call Triage

Answers and routes the non-emergency line, reducing dispatcher workload by 20–60% — while critical calls are prioritized instantly.

  • Understands the request in plain conversation and routes it to the right division
  • Fail-safe prioritization for emergencies like “shots heard”
  • Multilingual — 31+ languages with automatic detection
  • Retrained in seconds as your procedures change
The full platform

One company. Three platforms. One mission.

Every AVAIRY product moves the right information to the right people — faster.

AI Call Triage

BlueSentry

Answers and triages the non-emergency line, cutting dispatcher workload 20–60% with fail-safe emergency routing.

Learn more →
Community Outreach

Reach Penguin

Outreach and communication tools that help agencies keep their community informed, engaged, and reached faster.

Learn more →
Digital Forensics

Cyber Social Hub

A global community connecting digital investigators — training, webinars, and expertise from beginner to advanced.

Learn more →
How it works

Answer. Triage. Route.

A working agent in days — not a year-long IT project.

Answer

The AI picks up every non-emergency call instantly — no hold music, no voicemail, no missed requests.

Triage

It understands what the caller needs in natural conversation and flags true emergencies for immediate priority.

Route & Automate

The request goes to the right person or system — logged, documented, and actioned automatically.

AI is never here to replace the people who keep the public safe — it exists to enhance them. By handling the routine and surfacing the right information faster, AVAIRY helps responders reach what matters in time to protect communities and save lives.
Real-world impact

When seconds matter, the right call reaches the right person.

From everyday non-emergency volume to high-stakes, multi-agency events, AVAIRY keeps information moving and dispatchers free for what only they can do.

“The technology helps make sure the public gets faster service while our dispatchers focus on emergencies.” — reflecting the Westlake PD deployment
Up to 60%
reduction in dispatcher workload
24/7
every call answered
Why AVAIRY

Built for the mission, by someone who’s lived it.

The core values behind everything we build.

Every Second Counts

In public safety, speed is safety. We build to give time back when it matters most.

Built by the Badge

Founded by a law enforcement veteran and designed for the realities of the field, not the boardroom.

Security Is Non-Negotiable

CJIS-grade protection is our floor, never our ceiling. Trust is earned in the details.

Break the Silos

Information should flow to whoever needs it — across every division and jurisdiction.

Amplify the Human

AI handles the routine so people can focus on judgment, care, and community.

Serve the Mission

Our win is a safer community and a better outcome — measured in the field, not the demo.

FAQ

Voice AI for public safety — answered.

Common questions from law enforcement, 311 centers, and city & county government.

What is Voice AI for public safety?

Voice AI is technology that answers, understands, and routes phone calls in natural conversation. AVAIRY's BlueSentry uses Voice AI on non-emergency and 311 lines so public-safety agencies handle routine calls automatically while prioritizing true emergencies.

Can AVAIRY handle 311 and non-emergency call lines?

Yes. BlueSentry answers 311 and non-emergency lines for cities and counties, triaging each caller and routing them to the right department — records, code enforcement, public works, or dispatch — cutting non-emergency call volume by 20–60%.

Does AVAIRY work for law enforcement agencies and PSAPs?

Yes. Built by a law enforcement veteran, AVAIRY is designed for police departments, sheriff's offices, and PSAPs. It offloads non-emergency calls from dispatchers and escalates real emergencies to priority dispatch instantly.

Is AVAIRY a fit for city and county government?

Absolutely. City and county departments use AVAIRY to answer resident calls 24/7, route requests to the correct office, and keep the public informed across phone, SMS, web, and social — reducing workload without adding staff.

Is AVAIRY secure and CJIS-aligned?

Security is foundational. AVAIRY is built with CJIS-aligned protection and law-enforcement-grade encryption for secure information sharing between divisions and agencies.

Get in touch

See what your dispatchers could hand off tomorrow.

Book a 20-minute demo and hear BlueSentry handle a live call from your own non-emergency line — or send us a note and we’ll reach out.