AVAIRY SOLUTIONSYour agency, front and center
Your logo, photo, people, and alerts. Staff fill in each section from the console, and it appears once it's ready.
Guardian Community™ by AVAIRY Solutions
A mobile app that connects residents to your department. Alerts, reports, and real answers.
Guardian Community puts your police department or city on residents' phones through the My Community Connection app, now on the App Store for iPhone. Residents pick your agency once, and everything after that is yours: your logo, your people, your alerts. No account or sign-in needed.
Your department's appPushed to devices
- Severe thunderstorm warningSent automatically
- Anonymous tipStatus update sent
- Pothole report with photo and locationIn progress
- Now hiring: lateral officersPublished
- “What day is trash pickup?”Answered
- Road closure on Main StreetAlert sent
The problem
Most department apps forget the resident the moment they hit send.
Your residents want to help. Most apps give them a form and no way to know what happened next.
What's happening
Most department apps are fire-and-forget: a form with no account, no status, and no history.
What it costs
Residents re-enter everything every time and never hear back. The tip that mattered lands in an inbox nobody owns.
Why it's wrong
Someone who reaches out to help should hear back.
The solution
The direct line between residents and your agency.
Residents report it, then watch it get handled. They don't need to know which department owns the problem, and what they see depends on what your agency switches on, from police alerts and tips to every city department.
Lock-screen alerts
Emergencies, road closures, scam warnings, news, and events, on the topics residents choose.
Automatic severe-weather warnings
National Weather Service warnings arrive automatically, with a warning band in the app while they're live.
Report it, then track it
Add a photo or pin the spot. Residents get a reference number and a notification at each status change.
Real answers in seconds
The assistant answers only from what your agency published, and says so when it doesn't know.
Who to call, and who's hiring
One tap to 911 or the non-emergency line, plus staff contacts, forms, events, and open positions.
Coming soon: Android.
Built for trust
Your information, and 911 comes first.
Residents get clear answers from your agency and a clear path in an emergency.
- 911 guardrail: department pages lead with 911 for emergencies, with non-emergency options below.
- Answers only from you: the assistant uses your approved FAQs, contacts, and content, never the open internet.
- Gaps are flagged: when it can't answer, it points to the right contact and shows staff the gap.
- Police reports stay with police: reports to the police are visible only to the police.
How it works
Brand. Publish. Reach. Resolve.
Set up from your agency's details, with no custom app to build.
Brand
We set up your agency in the app with your logo, photo, departments, and contacts.
Publish
Your staff manage FAQs, contacts, links, events, and recruiting content from the console.
Reach
Residents install the app, pick your agency, and get alerts on the topics they choose.
Resolve
Tips and reports route to the right unit and get answered on the device.
FAQ
Guardian Community, answered.
What do residents download?
My Community Connection, available on the App Store for iPhone. Residents pick your city or department once, and from then on they see your logo, your people, and your alerts. Guardian Community is the name of the module your agency runs it from.
Do residents need an account?
No. There is no account or sign-in. Residents choose the agency they follow and the topics they want. Severe-weather warnings arrive automatically from the National Weather Service.
Are reports anonymous?
Reports are anonymous by default, with no name or phone number attached unless the resident chooses to add them. Residents still get a reference number and status notifications on their phone. Reports to the police are visible only to the police.
Does the assistant pull answers from the internet?
No. It answers only from the content your agency publishes in Guardian. If the answer isn't there, it says so and points the resident to the right phone number or form.
Can a whole city use it, not just a police department?
Yes. What residents see depends on what your agency switches on. Some run every department, and some run just police alerts and tips.
Is it on Android?
Not yet. My Community Connection is on the App Store for iPhone, and Android is coming soon.
Part of the Guardian AI platform
Guardian AI overview · Switchboard · Rollcall · Callout · Check-In · Exam · Tipline
Put your agency on residents' lock screens.
Book a 20-minute demo and see your agency in the app, a report filed and tracked, and an alert reach the lock screen.
+1.440.597.4600contact@avairysolutions.com
121 North Leavitt Road #116, Amherst, OH 44001