Guardian Community is your city’s own branded app — not a listing inside someone else’s. Residents get alerts on the lock screen, report problems with a photo and a location, follow what happens next, and get answers drawn from your published information.
City news competes with everything else on a social platform, and the post that matters gets shown to a fraction of the people it was written for. An app your residents chose to install reaches the lock screen directly — and gives them somewhere to report a problem that is not the non-emergency line.
Your name, your seal, your colours — a city app residents recognise, not a shared directory listing with your logo on a page.
Send an alert and it arrives as a notification on enrolled residents’ devices, not as a post competing with an algorithm.
National Weather Service warnings for your area reach residents automatically, without anyone on staff having to be awake to forward them.
Residents report a pothole, an outage, or a code concern with a photo and a location attached, so the request arrives already understood.
A resident can see that a report was received and what stage it has reached, which removes the follow-up call asking exactly that.
Publish meetings, closures and events, with each division able to maintain its own page, staff list, FAQ and links.
Residents ask ordinary questions and get answers drawn from what your city has actually published — rather than a guess.
Division staff edit their own app pages through the Guardian console. No ticket to a vendor, no waiting on a release.
The app is set up for your city — identity, divisions and content.
Staff post alerts, events and division information from the console.
Residents receive alerts on the lock screen; weather warnings go automatically.
Reports arrive with photo and location, and residents can follow the status.
It is your city’s app, branded to your city and published for your residents.
Yes — residents install the app and choose to receive notifications, which is what makes lock-screen delivery possible.
National Weather Service warnings for your area are pushed automatically, so an overnight warning does not depend on someone being available to relay it.
Your staff. Each division can edit its own page, staff list, FAQ and links from the Guardian console, using a permission that is separate from the rest of the platform.
Yes. A report carries its photo and location and shows the resident where it has got to, rather than disappearing after submission.
It answers from your city’s own published information rather than open-ended general knowledge. Where your published material does not cover something, that is the honest answer.
Book a 20-minute Guardian Community demonstration and see the app branded to your city.