Every call answered. Every call documented.
Guardian AI is the voice-AI operations platform for police departments and local government. It answers the lines your residents actually call — 24 hours a day — resolves or routes every caller, and gives leadership a complete, searchable record of every conversation. And with Guardian Community, your city gets its own branded app on every resident's phone.
Trusted by the agencies we serve
Avon Police Department
Westlake Police Department
Athens-Clarke County Police Department
Your dispatchers answer everything. They shouldn't have to.
Buy what your city needs. Add the rest later.
Guardian AI is modular — each department picks the pieces that fit, on one console.
Guardian Switchboard™
The voice AI that picks up your non-emergency and department lines, figures out what the caller needs, and routes them to the right place — dispatch, records, a specific officer by name, another department, or a direct answer. Detects emergencies and hands off to a human instantly; even silence is treated as an emergency. Built for police first — and for every line your city answers: parks & rec, water, streets, courts, income tax.
Guardian Community™
A branded mobile app for your city or department. Residents get alerts on their lock screen — severe National Weather Service warnings push automatically — plus tracked 311-style issue reporting with photo and GPS, city events, staff contacts, and an AI assistant that answers only from your city’s own published information. Reports reach the right department even when the resident doesn’t know where they go.
Guardian Rollcall™
A secure, real-time information-sharing workspace for the department. Publish a bulletin or a structured BOLO with the identifiers officers need at a glance, attach the latest photo or document, and update the thread as facts develop. Flag a post for acknowledgement and see who has actually reviewed it — then search the whole history later.
Guardian Callout™
Personnel muster and recall without a phone tree. Send a callout to a tagged roster — a SWAT team, a shift, an overtime list — and watch replies land on one live board as people answer coming, unavailable, or en route with an ETA. Status only: no responder location is collected. Every callout keeps an exportable record of who was contacted and how they answered.
Guardian Check-In™
AI wellness calls to seniors and vulnerable residents on their own schedule — a real conversation, not a robocall. Resident’s fine? Logged with a recording. Needs help? Warm-transferred to dispatch with the AI privately briefing the dispatcher first. No answer? Dispatch gets a full verbal report within minutes. Zero staff labor.
Guardian Exam™
Build a civil-service promotional examination from the material your agency actually tests on, run it for your candidates through a proctored runner, and give the board its own tier of authority to redact a question, certify the result, and export it with the record behind it — because a promotion gets challenged long after the test is over.
Guardian Tipline™
A community tip line being designed so anonymity is a property of the system rather than a promise on a poster — identifying call data discarded at intake, no raw transcript retained — and so a tip is routed by category to the unit that can act on it instead of pooling in a shared inbox. Intended for police departments and school districts alike.
Your city's app, on every resident's phone.
Branded for your city — your badge, your departments, your content. One home screen for alerts, reporting, events, and answers. And severe National Weather Service warnings push to lock screens automatically, with no staff action required.
Shown with demo-city content. Now in TestFlight with our launch agencies — App Store release coming soon. Put your city's badge on it →
Built for the realities of city hall and the dispatch floor.
Dispatcher focus = officer safety
Every routine interruption absorbed is attention returned to the radio.
Every contact documented
Transcript, recording, AI summary, and outcome for every call — disputes end with a recording.
CJIS-aware by design
Call-log only; no case data, no CAD records — deployable without new compliance scope.
31+ languages, mid-call
Answers in the caller's language and switches mid-conversation — language access without language-line contracts.
Dashboards built for budget season
Calls by day, reason, and outcome; "Diverted from Dispatch" tracked daily; build-your-own widgets.
Priced for real cities
Modular, by department — built for the communities the $100k/yr vendors ignore.
*Observed in deployment. How much a department defers from dispatch is its own decision, so results vary by agency.
Forward. Answer. See everything.
Forward your line
Your published number stays yours — calls forward to Guardian AI, with carrier-level fallback so a human always remains reachable.
Guardian answers and acts
Routes, resolves, translates, or transfers — your rules, your directory.
You see everything
Live dashboards, searchable call logs, recordings, and alerts in your Guardian AI console.
As seen on Cleveland 19 News
Westlake PD's non-emergency line, answered by AI — powered by AVAIRY
Cleveland 19 News features the voice AI answering Westlake Police Department's non-emergency line — built and supplied by AVAIRY.
Questions cities ask us.
Is Guardian AI only for police departments?
What happens if someone calls with a real emergency?
Do we have to replace our phone system?
Is it CJIS compliant?
Does Guardian AI include a resident mobile app?
What was BlueSentry?
See Guardian AI answer your line.
Fifteen minutes, a live demo, and your own call volume math.
Book a Demo →