AVAIRY SOLUTIONSAnonymity in the design
Identifying call data is discarded at intake, and no raw transcript is kept.
Guardian Tipline™ · In development, not yet available
An anonymous tip line for police and schools. Anonymous because of how it's built.
Guardian Tipline is being built as a community tip line where anonymity is part of the system rather than a promise on a poster, and where a tip goes to the unit that can act on it instead of a shared inbox.
How a tip is designed to moveIn design
- Caller identifiersDiscarded
- Raw recordingNot retained
- Tip categoryRouted
- The right unitReceives the tip
- Follow-up questionStays anonymous
The problem
People hold back tips for two reasons.
They don't believe a tip is really anonymous, or the last one seemed to go nowhere. Tipline is being designed around both.
What's happening
People with useful information stay quiet because they don't trust the promise of anonymity.
What it costs
Tips that do come in can pool in a shared inbox nobody owns.
Why it's wrong
Someone with information shouldn't have to risk their name to share it.
What we're building toward
A tip line people will actually use.
These are the design principles. The module is in development, so none of this is available yet.
Routed by category
A tip is classified as it arrives and sent to the unit that handles that kind of information.
For schools as well as police
The same intake is intended to serve a school district or a police department.
Anonymous follow-up
An investigator can ask a follow-up, and neither side learns who the other is.
FAQ
Guardian Tipline, answered.
Is Guardian Tipline available now?
No. Guardian Tipline is in development and not yet available. If your department or district would use it, we'd like to hear what would make it worth trusting.
How will anonymity work?
The design discards identifying call data at intake and does not retain a raw transcript, so anonymity does not depend on a policy that could be changed later.
Where will tips go?
A tip is intended to be classified as it arrives and sent to the unit that handles that kind of information.
Is it only for police departments?
No. The same intake is intended to serve school districts as well as police departments, each routing to its own people.
Part of the Guardian AI platform
Guardian AI overview · Switchboard · Rollcall · Callout · Check-In · Community · Exam
Help shape it.
Guardian Tipline is in design. If your department or district would use it, tell us what would make it worth trusting.
+1.440.597.4600contact@avairysolutions.com
121 North Leavitt Road #116, Amherst, OH 44001